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Access to Work


If you have an Access to Work order please email the purchase order to with all contact details.

We will telephone the contact to book any Assistive Technology training required or they can call us on 024 76236045.

Reach Data Technologies Ltd can supply IT equipment, Assistive Software and training in Assistive Software through the Access to Work programme.

We are on the supplier lists of Capita Symonds who have been awarded the contract for Disability Workplace Assessments.

What is Access to Work

Access to Work (AtW) is a scheme run by Jobcentre Plus. The scheme provides advice and practical support to disabled people and employers to help overcome work related obstacles resulting from a disability. AtW pays a grant through Jobcentre Plus towards any extra employment costs that result from a disability.
If you have a disability then AtW may be able to help. It applies to any paid job, part-time or full-time, permanent or temporary. There is no minimum number of hours for eligibility for support under the scheme.

What type of help is provided through Access to Work?

Access to Work can help in a number of ways. For example, it can help pay for:

How long will it take to get the help needed?

AtW aims to arrange the help needed in the shortest possible time. The length of time taken for the process varies depending on individual circumstances. However, if there is any delay the AtW Adviser should explore temporary alternatives, for example, a support worker.

Who will buy the help needed?

Once the assessment process has been completed the AtW Adviser will discuss your needs with your line manager and the employer and will agree what help can be provided through AtW. The AtW Adviser may ask you or your employer to obtain quotes in order to arrive at the approved cost. It is the employer's responsibility to purchase and provide the support required and then to reclaim the cost from AtW.

How much is the Access to Work grant?

AtW pays a percentage of the total cost of approved support depending on how long an employee has been employed, what support is needed, or whether or not there is any business benefit. Access to Work pays up to 100 per cent of the approved costs for:

Whatever your employment status, AtW pays up to 100 per cent of the approved costs of help with:

For people who have been in the job for six weeks or more and who need special equipment or adaptations to premises, AtW pays a proportion of the support costs, as follows:

In all cases, AtW may seek more than the minimum contribution where there is general benefit to the employer and/or individual seeking help. If someone is changing jobs but staying with the same employer, the regional AtW centre should be contacted. They will be able to advise on whether the employer has to pay a contribution or not.

How to apply for Access to Work

The application is made by you or your employer. You should contact an AtW contact centre directly. Contact details for your nearest AtW Contact Centre (according to regions):

For South West England, Wales, West Midlands, East Midlands:
Access to Work - Cardiff
Telephone: 02920 423 291
Textphone: 02920 644 886
Fax: 02920 423 342

For South East England, London, East of England:
Access to Work - London
Telephone: 020 8426 3110
Textphone: 020 8426 3133
Fax: 020 8426 3134

For Scotland, North West England, North East England, Yorkshire and Humberside:
Access to Work - Glasgow
Telephone: 0141 950 5327
Textphone: 0845 6025850
Fax: 0141 950 5265

What will the Access to Work Adviser need to know?

There are actions that you can take; along with your employer, to help the AtW Adviser deal with the application quickly. The sooner AtW knows about the request for support, the more time they have to ensure everything is in place when you start.

The AtW Adviser will need some detailed information and it will help if you make sure you have the following information to hand:

Making a claim

Starting the process

You should contact AtW directly. You will receive an initial two page form asking you to complete some basic details about the job as well as your contact details and the contact details of your employer. If you already know what you need in terms of support it is possible for AtW to approve costs at this stage. However, we would not recommend this approach as there may be options you may not know about that can be explored during an assessment.


An assessor will come out to the workplace in order to work out exactly what you require to support you. You can get the most out of any assessment by thinking about all aspects of the job beforehand.


This needs to be sent to AtW outlining the results of the assessment. The assessor can produce a formal document, or the you can supply a letter containing the necessary information (that is, what you require, who manufacturers it and how much it costs). There should always be a formal report as a result of an assessment.

Agreeing support and costs

The AtW Adviser will present a final figure of necessary costs to you and then the split of costs between the two agencies will be discussed. (Maximum coverage of costs by AtW is up to 100 per cent).

Authority to purchase

AtW will provide written permission to the employer, which will include their final agreed contribution.


Your employer can purchase the equipment as soon as permission has been granted, applying for reimbursement of the AtW's agreed contribution with supplied documentation.

Set up, installation and training

The costs of these elements will have been outlined in the assessment report, and your employer can apply for reimbursement of any agreed AtW contribution to these through supplied documentation.

Ownership, repairs and insurance

The equipment that you use is the responsibility of; and is owned by, your employer.