With effect Friday 8th September 2017 Reach Data Technologies Ltd has ceased trading and closed down.
For all software issues; computer running slow, viruses, trojans, corrupt OS updates, sound, WIFI issues, web browsing issues, please first make a backup of your data files. Then follow your manufacturer instructions to perform a full factory reset. Instructions can be found on the relevant manufacturer websites, or generically on the Microsoft website, Apple website, or Youtube. Once reset correctly, all assistive software titles are digital download only, with hyperlinks and license keys given in your receipt. If you have misplaced your reciept or lost it, a copy can be obtained from SFE, please have your CRN at hand when contacting them. All other software related issues should be brought up with your assessment centre or assessor
All third party insurance cover is provided by one of two DSA approved companies; CompuCover or Nevett & Taylor, details can be found on your policy document. Insurance policies only cover accidental damage such as liquid spillage, dropping, smashing, braking and theft only. The insurance policies do not cover losing equipment, general wear and tear, cosmetic damage, software corruptions such as viruses, trojans, OS update errors, systems running slow.The insurance policy also does not cover consumable items, such as ink cartridges and batteries, which will naturally perish over time.
To make an insurance claim please contact the relevant insurance company, stating your full name and the address details to where your equipment was originally delivered. Details are provided below.
CompuCover 2 Bloxam Court, Corporation St, Rugby CV21 2DU Tel: 01788 563111 WWW: www.compucover.co.uk/ Email: claims@compucover.co.uk |
Nevett & Taylor Ltd 7 Union Rd, New Mills, High Peak SK22 3EL Tel: 01663 747000 WWW: www.nevettandtaylor.co.uk/ Email: claims@nevettandtaylor.co.uk |
Student Finance England PO Box 210 Darlington DL1 9HJ Tel: 0300 100 0607 WWW: www.gov.uk/student-finance-register-login |
^(;,;)^ Spike '17