With effect Friday 8th September 2017 Reach Data Technologies Ltd has ceased trading and closed down.

For all software issues; computer running slow, viruses, trojans, corrupt OS updates, sound, WIFI issues, web browsing issues, please first make a backup of your data files. Then follow your manufacturer instructions to perform a full factory reset. Instructions can be found on the relevant manufacturer websites, or generically on the Microsoft website, Apple website, or Youtube. Once reset correctly, all assistive software titles are digital download only, with hyperlinks and license keys given in your receipt. If you have misplaced your reciept or lost it, a copy can be obtained from SFE, please have your CRN at hand when contacting them. All other software related issues should be brought up with your assessment centre or assessor

All third party insurance cover is provided by one of two DSA approved companies; CompuCover or Nevett & Taylor, details can be found on your policy document. Insurance policies only cover accidental damage such as liquid spillage, dropping, smashing, braking and theft only. The insurance policies do not cover losing equipment, general wear and tear, cosmetic damage, software corruptions such as viruses, trojans, OS update errors, systems running slow.The insurance policy also does not cover consumable items, such as ink cartridges and batteries, which will naturally perish over time.

To make an insurance claim please contact the relevant insurance company, stating your full name and the address details to where your equipment was originally delivered. Details are provided below.

^(;,;)^ Spike '17