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Warranty

Warranty Issues?

Contact us on 024 76236045 or email us at reach@reachdata.co.uk for more information.

You will be entitled to the standard manufacturers warranties and guarantees as if you had purchased the items from any other outlet or store, unless you have bought an extended warranty from us, in which case you will benefit from our extra cover. The warranties and guarantees along with their terms and conditions are stated in the documents supplied with items. The guarantees will only be valid for the time specified and it is your responsibility to keep proof of purchase to show that the guarantee period is still in force.

Liability for any claim will not exceed the price of the items supplied. Please note that any spare parts and accessories are supplied solely for use with items to which they relate.

Extended Warranties

We provide warranty extension schemes for our computers and most hardware products we sell which enables extended cover for up to 4 years after the purchase.

Our warranty scheme can provide new for old replacements where appropriate. If you have problems with equipment under our warranty you should report it to our technical support team who will deal with the issue directly or contact the manufacturer on your behalf. We always do our best to make sure you have a working machine as soon as possible, but unfortunately we cannot make any guarantees about the time it will take to get your hardware repaired. However we endeavour to work within the guidelines laid down by the DSA-QAG Quality Assurance Framework (QAF).